Tag meet and greet at Bournemouth Airport: your questions answered

You can make a booking through our website at www.tagparking.co.uk, by phone on 01202 798710, or by email at info@tagparking.co.uk. You will need to provide your name, contact details, vehicle registration, flight information, and payment details.

Payment is required in full at the time of booking. We accept all major credit and debit cards.

Yes! Once your payment is processed, you will receive a booking confirmation email within minutes. This will include your booking reference number, meeting point details, and contact numbers for the day of travel.

We recommend booking as early as possible to guarantee availability, especially during peak travel periods. The sooner you book the cheaper your parking will be!

Yes, you can book on behalf of another person. Just make sure to provide their contact details and vehicle information when booking.

Drive to the Drop Off Car Park at Bournemouth Airport at your booked meet time. Our driver will meet you, complete a quick vehicle condition check, and take your keys. You then head straight to check-in. When you return, there is no need to call — we track your return flight and will meet you in the arrivals hall and take you to your car, or at the same meeting point.

Your vehicle is parked in our secure, insured off-airport facility. The location is monitored 24/7 with CCTV. We do not disclose the exact location for security reasons.

Yes, we maintain comprehensive insurance cover for all vehicles in our care. This covers damage caused by our negligence, theft from our facility, and fire damage.

We monitor all flights on Flight Radar, so we know when you land. If your flight is delayed, we will adjust accordingly at no extra charge.

The drop-off process typically takes 5-10 minutes. Collection is usually even quicker - just 2-3 minutes once we arrive with your car.

We accept most standard cars, SUVs, and small vans. Your vehicle must not exceed: Length 5m, Width 2m, Height 2m. If you have a larger vehicle, please contact us.

Yes, your vehicle must be roadworthy with valid MOT (if applicable), road tax, and insurance. We reserve the right to refuse service if your vehicle is not legal to drive.

You can leave everyday items like child seats, but you MUST remove all valuables including cash, electronics, jewellery, and important documents. We are not liable for any items left in the vehicle.

Yes, we accept electric and hybrid vehicles. Please ensure your vehicle has enough charge for us to drive it to and from our facility (approximately 4 miles), plus your journey home.

Cancel 72 hours or more before your meet time and we refund what you paid, less a £10 admin fee. Cancel less than 72 hours but at least 24 hours before and a 25% cancellation fee applies (minimum £10). Cancel less than 24 hours before, or don't turn up, and no refund is due. Refunds are processed within 5-7 working days.

On a £100 booking: £90 back with 72 hours' notice or more, £75 back with less than 72 hours but at least 24 (the 25% fee, minimum £10), and nothing with less than 24. The charges come off your refund, so you never pay anything extra. Your meet time is the date and time you booked to hand your car to our driver.

Yes. You can change your booking free of charge up to 24 hours before your meet time, subject to availability. If your new dates cost more, you pay the difference. Moving your booking can't lower the cancellation charge.

No. Changes are free up to 24 hours before your meet time. If your new dates cost less, we refund the difference when you make the change 72 hours or more before your meet time.

If your flight is cancelled by the airline, we will provide a full refund regardless of when you notify us. Just provide proof of the cancellation.

If you do not meet our driver and do not contact us within 30 minutes of your scheduled meeting time, this is considered a no-show and no refund will be provided.

Arrive at the meeting point at your booked time. We recommend allowing 10-15 minutes for the handover process before you need to check in for your flight.

Call us immediately on the phone number provided in your booking confirmation. We will do our best to accommodate you, but additional charges may apply for extended waiting times.

Bring your booking reference number, your vehicle keys (including any spare keys), your driving licence, and any access codes for your vehicle.

Yes, we conduct a thorough condition check at drop-off and take photographs. We do the same when returning your vehicle. This protects both you and us.

There's no need to call us — we'll be tracking your return flight and will be ready when you arrive.

Very secure! Our facility features 24/7 CCTV monitoring, secure perimeter fencing, and comprehensive insurance coverage.

Only our trained, insured, and licensed drivers will handle your vehicle. All our drivers undergo background checks and are experienced in handling a wide range of vehicles.

If you notice any damage when collecting your vehicle, report it immediately before leaving the airport. We have comprehensive insurance to cover any damage caused while your car is in our care. Claims must be reported within 24 hours.

Yes, we drive your car from the airport to our secure facility and back (under two miles each way). We guarantee that your car will not be moved from our facility during your holiday.

No. The price you see when booking is the total price you pay. There are no hidden fees, no airport drop off fees, no amendment charges, and no extra costs for flight delays. If you cancel, our cancellation charges come off your refund: see our cancellation policy.

No, we do not charge extra for flight delays. We monitor your flight and adjust accordingly at no additional cost.

Yes, all prices shown include VAT where applicable.

We occasionally offer special promotions and discounts. Sign up for our newsletter to stay informed about current offers.

We currently serve Bournemouth Airport.

Yes, a receipt is automatically sent with your booking confirmation email. If you need a VAT invoice for business expenses, just let us know.

Yes, we can accommodate long-term parking. Contact us for special rates for stays longer than 2 weeks.

Phone: 01202 798710 (24/7 for emergencies on day of travel), Email: info@tagparking.co.uk, Website: www.tagparking.co.uk. Office hours: Monday-Friday, 9:00 AM - 5:00 PM.